Welcome to use the products and services of MGI Tech Co., Ltd (referred to as “MGI”). MGI Tech Co., Ltd. is committed to building core tools and technology to lead life science through intelligent innovation. MGI focuses on R&D, production and sales of DNA sequencing instruments, reagents, and related products to support life science research, agriculture, precision medicine and healthcare.

本《用户协议》管理和规范您对华大智造产品和服务（以下统称为“产品和服务”）的使用。本协议的期限为您使用产品和服务的期限。通过注册账户（如下定义）或使用任何产品和服务，视为您已经同意本协议条款，包括减少或豁免我们责任的条款和声明，争议解决条款和同意通过电子系统签署协议。同时，视为您同意某些产品和服务的附加条款,（具体条款见第二条）,“需求”和“限制”,意思分别是（1）技术要求和规范和（2）限制使用适用的产品和服务,此类要求和限制已通过应用软件、网站或文档（如下定义）向您明示。隐私手册、要求、限制、常见问题、网站以及其他用户手册和信息（统称“文档”）、本《用户协议》和产品与服务特殊条款（统称为“协议”）, 旨在帮助您使用和操作我们的产品与服务。

This Terms of Use manages and regulates your use of MGI Products and Services (Products and Services). The term of the Terms of Use shall be the term of your use of the Products and Services. By registering an account or using any Products and Services, you will be assumed to agree to this Terms of Use, including the exception clauses, dispute resolution clauses, and agree to sign the agreement through an electronic system. At the same time, you will also be assumed to agree to the additional terms of certain Products and Services, (see Article 2 for specific terms), “requirements” and “restrictions” means (1)technical requirements and specifications, (2)restrict the use of applicable Products and Services, such kind of requirements and restrictions have been explicitly disclosed to you through the Apps, website or Documentation. The Privacy Handbook, requirements, restrictions, FAQs, websites and other user manual and information (“Documentation”), the Terms of Use and specific terms for Products and Services are collectively referred to as “agreements”, all these Documentation and agreements aim to help you to use our Products and Services.

第一章通用条款

Chapter 1 General Terms

第一条定义

Article 1 Definition

1. 协议各方

本协议是深圳华大智造科技股份有限公司代表其自身及其全球附属机构和子公司（合称“MGI”、“华大智造”、“华大”、“我方”、“我们”和“我们的”）与您（“您”、“您的”、“贵方”、“用户”或“客户”）之间的法律合同。您需向我方声明并保证:（1）您年龄至少为十八（18）周岁；（2）您有资格注册和使用我们的产品和服务，有权利、权力和能力订立和执行本《用户协议》和（3）您将严格遵守本协议的条款和条件和所有适用的法律, 使用我们的产品和服务。

如果贵方代表第三方（即“第三方终端用户”），贵方需向我方声明并保证:（1）您被授权代表第三方终端用户购买、使用我们的产品和服务，以及订立本协议；（2）第三方终端用户也受本《用户协议》的约束。如果您代表第三方终端用户签订本《用户协议》，将视为您同意对任何因您的或第三方终端用户的或任何第三方终端用户的授权用户（如下定义）的行为或疏漏造成的违约行为承担连带责任。

1. Parties to the Terms of Use

This Terms of Use is between MGI Tech Co,. Ltd represents itself and its global affiliates and subsidiaries (collectively referred to as “MGI”, “our”, “we” and “us”) and you (“you”, “your”, “yours”, “user” and “customer”). You need to declare and guarantee to us: (1) You are at least eighteen (18) years old; (2) You are eligible to register and use our Products and Services, and have the right, power and ability to enter into and implement this Terms of Use And (3) You will use our Products and Services in strict compliance with the terms and conditions of the Terms of Use and all applicable laws.

If you represent a third party (“Third Party End User”), you need to declare and guarantee to us: (1) You are authorized to purchase and use our Products and Services on behalf of a third party end user, and enter into the Terms of Use; (2) The third party end users are also bound by this Terms of Use. If you enter into this Terms of Use on behalf of a third party end user, you shall be deemed to have agreed to be jointly and severally liable for any breach of contract resulting from the actions or omissions of you, or of a third party end user, or of any third party end user's authorized users (as defined below).

2．软件。除非另有说明，“软件”指（1）我们与适用硬件设备同时提供的华大智造品牌软件或（2）ZMART（如下定义）市场上的应用软件。所有软件均经协议许可方式或通过销售的方式授权您使用，并且可能受软件的终端用户许可协议中的其他条款的限制。

2. Software. Unless otherwise stated, “Software” means (1) MGI branded software that we provide concurrently with applicable hardware devices, or (2) applications in the ZMART (as defined below). All software is licensed to you by agreement or by sale, and may be subject to other terms in the end user License Agreement for the Software.

华大智造ZTRON产品所涵盖的软件类型如下（具体功能和使用方法您可以查阅对应产品和服务的《用户手册》）：

The types of software covered by ZTRON products are as follows (you can refer to the User Manual of corresponding products and services for specific functions and usage):

（1）ZSM

ZSM又称为生物样本全流程质控管理信息化系统，主要为您提供样本出入库管理、容器/标签可视、温湿度、氧气监控预警、综合查询统计、多种设备/系统集成、支持移动式应用等功能。服务客户对象包括医院/医疗机构、生物样本检验中心、生物样本科研机构。

（1）ZSM

ZSM is also known as the whole process of biological sample quality control management information system, mainly for you to provide the sample in and out of storage management, container/label visual, temperature and humidity, oxygen monitoring and warning, comprehensive query statistics, a variety of equipment/system integration, support mobile applications and other functions. Our clients include hospitals/medical institutions, biological sample testing centers and biological sample research institutions.

（2）ZLIMS

ZLIMS又称为实验室信息管理系统。ZLIMS包括样本录入、样本质控、样本管理、建库&Pool&直播DNB、测序、分析、出具报告等功能。

（2）ZLIMS

ZLIMS is also known as laboratory information management system. ZLIMS includes functions such as sample entry, sample quality control, sample management, database &Pool& live streaming DNB, sequencing, analysis, report issuance, etc.

（3）ZMART

ZMART又称为生信应用市场。通过访问ZMART应用市场界面，您可以浏览全部应用（包括免费的生信应用和付费的生信应用），自主选择所要查看/购买的应用，点击应用名称，输入license数量，点击购买，选择支付方式，付款，完成支付。支付完成，系统将自动进行license安装，支付成功页面显示应用及license安装进度。

另外，ZMART应用市场上还包括一定数量的第三方应用软件。

（3）ZMART

ZMART is also known as the Bioinformatic App Market. By accessing the ZMART app market interface, you can browse all the apps (including free apps and paid apps), choose the apps you want to view/buy, click the app name, enter the license number, click buy, choose the payment method, pay, and complete the payment. After the payment is completed, the system will automatically install the License, and the payment success page will display the application and license installation progress.

In addition, the ZMART app market includes a number of third-party apps.

（4）MegaBOLT（软硬件结合）

MegaBOLT生信分析加速器是华大智造自研的一款专注于高通量测序领域的生物信息分析硬件加速系统。支持胚系突变（Germline）与体细胞突变（Somatic）的全基因组（WGS）、全外显子组（WES）及Panel靶向测序数据分析，在速度上较经典算法有20倍的飞跃，其快速、集成、易用、经济的特点，可大幅降低计算费用，省时省心，助力您的业务高效开展。

产品主要有桌面工作站及机架式服务器两种，适应各种规模场地的多种场景需求。

MegaBOLT也结合了云计算技术，在BGI online云平台上线，为基因数据分析提供更灵活、更高效的解决方案。全面满足您各方面需求。详情可参考链接： https://www.bgionline.cn/fpga.html

（4）MegaBOLT（Combination of hardware and software）

MegaBOLT bioinformatics analysis accelerator (hereinafter called MegaBOLT) is an MGI self-developed and MPS-concentrated hardware accelerating system for bioinformatics analysis. MegaBOLT supports the analysis of Whole Genome Sequencing (WGS), Whole Exome Sequencing (WES), and Panel Sequencing on Germline or Somatic data. It is 20 times faster than the traditional approach. Fast, integrated, easy to use, and economic are MegaBOLT’s most prominent features.

MegaBOLT products include the workstation and rack server, which can be applied to various scenarios of all scales.

MegaBOLT integrates the cloud computing technology and is launched on the BGI Online cloud platform, which provides more flexible and efficient solutions for bioinformatics analysis. For details, please visit: https://www.bgionline.cn/fpga.html.

3. “硬件”指华大品牌仪器、配件或外围设备。关于硬件设备的相关要求，具体参见硬件销售合同和《用户手册》。

3. "Hardware" means MGI’s branded instruments, accessories or peripherals. For hardware requirements, please refer to hardware sales contract and User manual for details.

第二条产品和服务的具体条款解释顺序

Article 2 Interpretation order of specific terms of Products and Services

如果出现在不同文件中的条款发生冲突，解释和适用的优先顺序为要求、限制、本协议特殊条款、本协议通用条款和“文档”中的其他条款。

If there are conflicts between terms of different documents, the order of priority for interpretation and application is Requirements, Restrictions, Special Terms of this Terms of Use, General Terms of this Terms of Use and other terms in the Documentation.

第三条授权账户

Article 3 Authorized Account

您必须在本公司获得授权账户或注册账户（统称为“用户账户”）才能使用我们的产品和服务。在获得用户账户时，您需同意提供准确和完整的信息以回应我们的问题，并进一步同意在该信息发生变化时及时更新该信息。在使用“用户账户”时，“客户”可授权自己及他人（合称“授权用户”）代表“客户”使用产品及服务。每个授权用户将建立或被提供用户名和密码，还可能建立或被提供其他访问凭证，例如加密密钥（统称为“访问凭证”）。您将确保您和您的每个授权用户将对访问凭据进行保密，并保证它们不会向任何第三方披露。您必须对您的授权用户的行为和疏忽负责。您（而非我方）对您的用户账户下使用访问凭证发生的所有活动负全部责任，包括用户内容（如下定义）的任何丢失或删除。您确认您的授权用户拥有访问和管理您的用户账户、用户内容和与您的用户账户相关的任何个人数据的完全权限。

You must have an authorized account or register an account with us (collectively, the “User Account”) to use our products and services. When obtaining a User Account, you need to agree to provide accurate and complete information in response to our questions, and further agree to update the information in a timely manner when the information changes. When using a User Account, the “User” can authorize itself and others (collectively referred to as “Authorized Users”) to use Products and Services on behalf of the “User”. Each authorized user will establish or be provided with a username and password, and may also establish or be provided with other access credentials, such as encryption keys (access credentials). You must ensure that you and each of your authorized users will keep the access credentials confidential and that they will not be disclosed to any third party. You must be responsible for the actions and negligence of your authorized users. You (not us) will be fully responsible for all activities that occur under your User Account by using access credentials, including any loss or deletion of User Content (as defined below). You confirm that your authorized users have full authority to access and manage your User Account, User Content, and any personal data related to your User Account.

我们保留因任何原因暂停或终止用户账户或任何授权用户访问的权利，包括如果任何注册信息不准确、不真实或不完整，或如果您或您的任何授权用户未能维护任何访问凭证的安全。您同意并保证每一位授权用户在获悉任何未经授权访问用户账户或任何其他涉嫌违反安全政策的行为时，立即通过dataprotectionofficer@genomics.com通知我们。

We reserve the right to suspend or terminate User Accounts or any authorized user access for any reason, including when the registration information is inaccurate, untrue or incomplete, or when you or any of your authorized users fail to maintain the security of any access credentials. You agree and warrant that every authorized user will immediately notify us via dataprotectionofficer@genomics.com when they find any unauthorized access to User Accounts or any other suspected violations of security policies.

第二章特殊条款

Chapter 2 Special Terms

第四条数据安全和隐私保护

Article 4 Data Security and Privacy Protection

隐私手册

我们非常重视个人数据保护，您可以通过点击链接查阅我们隐私说明手册的详细信息。

该手册将帮助您了解以下内容：

（1）我们处理个人数据的基本原则

（2）个人数据收集

（3）个人数据处理和使用

（4）个人数据传输和共享

（5）个人数据存储

（6）未成年人数据保护

（7）数据主体权利

（8）数据安全保护措施

（9）客户和合作伙伴的安全承诺

1. Privacy Handbook

We attach great importance to the protection of personal data. You can check the details of our privacy handbook by clicking on the link:

The handbook will disclose the following information to you:

(1) Our basic principles for processing personal data

(2) Collection of personal data

(3) Processing and use of personal data

(4) Personal data transmission and sharing

(5) Personal data storage

(6) Data protection of minors

(7) Rights of the data subject

(8) Data security protection measures

(9) Security commitments of customers and partners

2. 我们的主要产品和服务业务场景

2. Our main Products and Service business scenarios

ZTRON具体场景示例参见附件

SEE THE ADDENDUM FOR ZTRON SPECIFIC SCENARIOS

3. 个人数据保护问题联系方式

如果您希望就您的个人数据或本用户协议联系华大智造，您可以通过以下信息联系到我们或数据保护官（DPO）：

深圳华大智造科技股份有限公司（简称MGI）

中国广东省深圳市盐田区北山工业区综合楼11栋

邮编：518083

电话：+86 400-096-6988

联系数据保护官员（DPO）：dataprotectionofficer@mgi-tech.com

网站：www.mgi-tech.com

3. Contact information for personal data protection issues

If you wish to contact MGI about your personal data or this Terms of Use, you can contact us or the Data Protection Officer (DPO) through the following information:

MGI Tech Co., Ltd (MGI)

Address: Building 11, Beishan Industrial Zone, Yantian District, Shenzhen, CHINA

Zip code：518083

Phone: +86 400-096-6988

DPO: dataprotectionofficer@mgi-tech.com

Website: www.mgi-tech.com

第五条移动应用程序（目前仅适用于ZSM、ZLMS和ZMART产品和服务的用户）

Article 5 Mobile applications (currently only applicable to users of ZSM, ZLIMS and ZMART Products and Services)

受本协议的条款和条件约束,我方提供您有限的、非专有的、不可转让的、不可再许可的、可撤销的许可证书，以在您单独使用或使用产品和服务时,通过拥有或控制的单个移动设备或计算机下载、安装和使用我方移动应用程序的副本（“华大智造应用程序”）。

Subject to the terms and conditions of this Terms of Use, we provide you with a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to download, install and use a copy of our mobile application (“MGI App”) on a single mobile device or computer that you own or control solely in connection with your use of the Products and Services.

您可以选择退出某些分析功能，包括适用的设备或应用程序设置，例如移动应用程序的设备广告设置（如有）。

You can opt out of certain analysis features, including applicable devices or application settings, such as device advertising settings for mobile applications (if any).

对于通过华大智造平台，如Zmart访问或下载的任何华大智造自有Apps或者由第三方所有的应用软件Apps，您需严格按照华大智造《隐私手册》和《用户协议》等文件要求使用。

For any MGI’s own apps or apps owned by third parties that you access or download through MGI’s platform, such as Zmart, you must strictly follow MGI’s “Privacy Handbook” and Terms of Use and other requirements of Documentation.

您确认本协议（包括可能涉及的移动应用程序条款）签订主体为您和我方，而不是与任何第三方。我方和第三方软件应用供应商各自应对所提供的应用程序（包括其操作，相关承诺和任何相关索赔）所产生的问题承担最终责任。

You confirm that this Terms of Use (including the mobile application terms that may be involved) is signed by you and us, not with any third party. We and the third-party software application suppliers shall RESPECTIVELY bear the ultimate responsibility for problems arising out of the application provided (including its operation, related commitments and any related claims).

在某些情形下，要使用华大智造的应用程序，您必须有权使用无线网络，您同意支付与此类访问相关的所有费用；您也同意支付与应用软件相关的所有费用。在使用第三方所有的应用软件Apps时，您还需遵守所有适用的第三方条款和政策。

In some cases, to use the applications made by MGI, you must have the right to use the wireless network. You agree to pay all fees related to such access; you also agree to pay all fees related to the application software. When using apps owned by third parties, you shall also abide by all applicable terms and policies of the third parties.

第六条云服务

Article 6 Cloud Services

如需了解云服务，请点击（链接）

To learn more about cloud services, click (link)

第七条访问授权

Article 7 Access Authorization

根据本协议的条款和条件，您和您的授权用户可以访问和使用与产品和服务相关的客户门户（以下简称“客户门户”），仅供您使用，且需依据相关文档。您使用客户门户的授权是非排他性的、不可转让的、不可再许可的和可终止的。

According to the terms and conditions of this Terms of Use, you and your authorized users can access and use user portals related to Products and Services (hereinafter referred to as “User Portals”) for your use only and in accordance with the Documentation. Your authorization to use the User Portal is non-exclusive, non-transferable, non-sublicensable and terminable.

第八条客户确认和义务

Article 8 Customer Confirmation and Obligations

您确认并同意以下内容:

You confirm and agree to the following:

1．用户权利保留。

您保留用户内容中的所有权利，但须遵守本协议授予华大智造相应的权利。通常情形下，您可以通过用户账户修改或删除用户内容，用户内容将在（1）您或您的授权用户删除用户内容或（2）取消、终止或不续订用户账户或产品与服务订阅时，被不可撤销、不可恢复地删除。

1. User Rights Reservation.

You retain all the rights in the User Content, but you must comply with the corresponding rights granted to MGI by this Terms of Use. Under normal circumstances, you can modify or delete User Content through your User Account. User Content will be irrevocably and irretrievably deleted when (1) you or your authorized users delete User Content or (2) cancel, terminate or not renew the User Account or product and service subscription.

2. 要求和环境。华大智造提供了许多不同的产品和服务，并具有不同的限制和要求，每种产品和服务都旨在满足广大客户的需求。您确认并同意：

（1）您评估了数据保护需求，网络环境以及每种产品和服务的技术规格和成本；

（2）即使华大智造的代表（如：销售人员、技术培训人员等）已就您选择的产品或服务向您提供了指导，您仍应自行负责选择适当的产品和服务；

（3）您全权负责并确保您遵守适用的要求和限制；

（4）您全权负责并确保您维护和运营用于复制、维护和传输用户内容的信息技术基础架构，包括数据库、应用程序、文件、软件、计算机、服务器、平板电脑、智能手机或在华大智造相关平台上注册的任何其他设备（在适用范围内，包括作为任何产品或服务的一部分交付给您的硬件）（统称为您的“环境”）；

（5）特别情况下，如果您超出了分配给您的用户账户的存储空间，则表示您确认并同意华大智造可能会限制您备份更多数据的能力，直到您减少存储空间使用量，添加存储包或购买其他具有更高或无限的存储空间类型的产品和服务；

（6）华大智造建议的产品和服务安全标准请参照《安全标准》。

2. Requirements and environment. MGI provides many different Products and Services with different restrictions and requirements. Each product and service are designed to meet the needs of our customers. You confirm and agree:

(1) You have assessed the data protection needs, network environment, technical specifications and costs of each product and service;

(2) Even if MGI’s representatives (such as sales personnel, technical training personnel, etc.) have provided you with guidance on the products or services you choose, you should still be responsible for selecting appropriate Products and Services;

(3) You are solely responsible for and ensure that you comply with applicable requirements and restrictions;

(4) You are solely responsible for and ensure that you maintain and operate the information technology infrastructure used to copy, maintain and transmit User Content, including databases, applications, files, software, computers, servers, tablets, smart phones, or in MGI’s any other equipment registered on the relevant platform (to the extent applicable, including hardware delivered to you as part of any product or service) (collectively referred to as your “environment”);

(5) Under special circumstances, if you exceed the storage space allocated to your User Account, you will be assumed to confirm and agree that MGI may limit your ability to back up more data until you reduce the storage space usage and add store packages or purchase other Products and Services with higher or unlimited storage space types.

(6) The Security Standards for the products and services recommended by MGI please see.

3. 客户行为。产品和服务包含的功能使您和您的授权用户能够根据本协议的条款，以及相关要求和限制，进行复制、维护、传输和上传基础信息、个人数据、基因样本等材料或信息（“用户内容”）。

您声明并保证，您的用户内容以及您和您的授权用户对华大智造网站、产品和服务的使用以及与之相关的技术，不得有以下行为或出现以下情形：

（1）干扰产品和服务的正常运行或对华大智造的基础架构施加过大负担；

（2）引起民事或刑事责任，例如数据泄露、非法收集或使用个人基因数据等行为；

（3）侵犯或侵犯任何第三方权利，包括任何知识产权或隐私权（如：未取得数据主体授权即收集、使用个人数据），或侵犯、骚扰他人；

（4）发起服务器攻击，使用软件病毒或其他有害或有害的计算机代码，文件或程序，例如特洛伊木马、蠕虫或间谍软件等。

3. Customer behavior. The functions contained in the Products and Services enable you and your authorized users to copy, maintain, transmit and upload basic information, personal data, genetic samples and other materials or information (“User Contents”) in accordance with the Terms of Use and related requirements and restrictions.

You declare and warrant that your User Content and the use of MGI’s website, Products and Services by you and your authorized users and related technologies shall not have the following behaviors or the following situations:

(1) Interfering with the normal operation of Products and Services or imposing excessive burdens on the infrastructure of MGI;

(2) Causing civil or criminal liability, such as data breach, illegal collection or use of personal genetic data, etc.;

(3) Infringement or infringement of any third party’s rights, including any intellectual property rights or privacy rights (such as: collecting and using personal data without the authorization of data subject), or infringing or harassing others;

(4) Initiate server attacks and use software viruses or other harmful or harmful computer codes, files or programs, such as Trojan horses, worms or spyware.

4. 用户对知识产权的限制。您确认并同意您不会，并应确保您的授权用户不会：

（1）除“文档”明确允许之外，以任何方式或出于任何目的访问或使用产品和服务；

（2）更改、修改或以其他方式创建全部或任何部分产品和服务的衍生作品；

（3）对产品和服务的任何部分进行修改、反汇编、反编译或反向工程，或者应用任何其他过程或程序来获取产品和服务中包含的任何软件的源代码（除非在适用法律允许的范围内）；（4）以避免超出使用限制或配额的方式访问或使用产品和服务；

（5）使用产品和服务来构建相似或竞争的应用程序或服务；

（6）删除、篡改或更改与产品和服务相关的任何禁用机制或规避任何技术保护措施，或以其他方式使用任何工具来启用原本在产品和服务中被禁用的功能部件；

（7）转售或再许可产品和服务（除非在适用法律允许的范围内）；

或（8）删除或更改与产品和服务有关的任何专有声明（例如，版权和商标声明）。

您在使用华大智造的产品和服务时，还需遵守与华大智造签署的《软件许可协议》、《销售协议》等“协议”和“文档”中对于华大智造软件及硬件知识产权保护的约定。

4. User restrictions on intellectual property rights. You confirm and agree that you will not, and should ensure that your authorized users will not:

(1) Access or use Products and Services in any way or for any purpose except as expressly permitted by the “Documentation”;

(2) Alter, modify or otherwise create derivative works of all or any part of the Products and Services;

(3) Modify, disassemble, decompile or reverse engineer any part of the Products and Services, or apply any other process or program to obtain the source code of any software contained in the Products and Services (unless permitted by applicable laws);

(4) Avoid access or use of Products and Services in ways that exceed usage limits or quotas;

(5) Use Products and Services to build similar or competing applications or services;

(6) Delete, tamper or change any disabling mechanism related to Products and Services or circumvent any technical protection measures, or use any tools in other ways to enable functional components that were originally disabled in Products and Services;

(7) Resell or sub-license Products and Services (unless permitted by applicable laws);

Or (8) Delete or change any proprietary notices related to Products and Services (for example, copyright and trademark notices).

WHEN YOU USE THE PRODUCTS AND SERVICES OF MGI, YOU ARE ALSO REQUIRED TO ABIDE BY THE PROVISIONS OF THE SOFTWARE LICENSE AGREEMENT, SALES AGREEMENT AND OTHER "AGREEMENTS" AND "DOCUMENTATION" SIGNED WITH MGI ON THE PROTECTION OF INTELLECTUAL PROPERTY RIGHTS OF THE SOFTWARE AND HARDWARE OF MGI.

5. 产品和服务的变更。华大智造可能会定期更新或升级产品和服务。您确认并同意，华大智造会提前通知您需要更新或升级您的产品和服务，然后您或您的授权用户将自行负责华大智造相关更新补丁的安装升级与使用，经您或您的授权用户书面要求，华大智造会提供协助服务。

只有在您或您的授权用户书面许可的前提下，华大智造才可以访问您的设备的权限，该访问权限将提供访问令牌或密钥，从而允许许可的软件在您的设备上运行。

另外，在需要中断、暂停或修改产品和服务，产品和服务的任何功能或特性，或任何特定设备或硬件上产品和服务的可用性时，华大智造会提前对您或您的授权用户进行书面通知。

5. Changes in Products and Services. MGI may update or upgrade its Products and Services regularly. You confirm and agree that MGI will notify you in advance that you need to update or upgrade your Products and Services, and then you or your authorized users will be responsible for the installation, upgrade and use of the relevant update patches of MGI, with your or your written authorization. MGI will provide assistance services.

ONLY WITH THE WRITTEN PERMISSION OF YOU OR YOUR AUTHORIZED USER, CAN MGI HAVE ACCESS TO YOUR DEVICE. THE ACCESS PERMISSION WILL PROVIDE AN ACCESS TOKEN OR KEY TO ALLOW THE LICENSED SOFTWARE TO RUN ON YOUR DEVICE.

In addition, when it is necessary to interrupt, suspend or modify Products and Services, any functions or features of Products and Services, or the availability of Products and Services on any specific equipment or hardware, MGI will notice you or your authorized users in advance and in written form.

6. 法律执行。如果华大智造合理怀疑用户账户已被用于未经授权的非法或犯罪的目的,或经执法机构通过传票、调查需求或调查令等法律文件请求访问用户账户或用户内容，您应特此授权华大智造传输、共享给执法机构关于您的信息、您的用户账户、用户内容和相关的任何交易信息。

6. Law enforcement. If MGI reasonably suspects that the User Account has been used for unauthorized, illegal or criminal purposes, or the law enforcement agency requests access to the User Account or User Content through legal documents such as subpoenas, investigation requirements, or investigation orders, you shall hereby authorize MGI to transfer and share the information about you, your User Account, User Content and any related transaction information to the law enforcement agencies.

7. 数据安全。您和您的授权用户应严格遵守华大智造关于数据安全相关的要求和限制，包括但不限于本协议、《隐私策略》、销售协议等文本规定，积极保护个人数据，特别是涉及基因数据等个人敏感数据。

您和您的授权用户应同意并保证在使用华大智造产品和服务过程中，需要提供的个人数据，已经提前获得数据主体的书面授权。特殊情形下，确需收集、使用未满18周岁以下的未成年人数据的，您和您的授权用户应保证已经提前获得其父母的书面明确授权。

您和您的授权用户应尽最大可能确保个人数据安全，因贵方过错或疏忽导致的数据安全事故，应由贵方承担相应责任。

7. Data Security. You and your authorized users shall strictly abide by MGI’s data security-related requirements and restrictions, including but not limited to this Terms of Use, “Privacy Policy” (link), sales agreement and other textual provisions, and actively protect personal data, especially Personal sensitive data such as genetic data.

You and your authorized users shall agree and commit that the personal data that needs to be provided in the process of using MGI Products and Services have legally authorized by the data subject in advance. Under special circumstances, if it is necessary to collect and use the data of minors, you and your authorized users shall ensure that you have obtained their parents’ written and explicit authorization in advance.

You and your authorized users should try your best to ensure the security of personal data. Data security incidents caused by your fault or negligence should be borne by you.

8.其他。您和您的授权用户还应当遵守《终端用户协议（End-Terms of User)》、《软件许可协议（Software License Agreement）》、《软件销售协议》等相关文本中有关您义务内容的规定。

8. Others. You and your authorized users should also comply with your obligations in the End-Terms of Use , “Software License Agreement” , “Software Sales Agreement” and related “DOCUMENTATION”.

第九条费用和支付

Article 9 Fees and Payment

1. 费用。本服务里面包含的应用由我们或第三方开发者（合称“开发者”）提供。您也许需要接受开发者的协议和收费才能下载和使用相关的应用。您特此确认并知悉，开发者可以保留调整应用价格的权利并且在您购买相应的应用之前适时告知您。新的价格生效后，您需要接受新调整的价格才能够继续使用应用。如果您不同意应用调整后的价格，您有权停止使用本服务。您将需要根据任何适用的相关法律要求纳税。

您购买的应用及应用内服务为您与我们或第三方之间的交易。在购买应用及应用内服务时，您完成付款后，即会收到所购买的应用和服务。在大多数情况下，您通过我们的平台（如：Zmart）购买的应用及应用内服务将无法退购，如您需要退购，建议您与开发者联系。开发者将依循自己的退款政策和法律规定，也许可以核发退款给您。

1. Expenses. The applications included in this Service are provided by us or third-party developers (collectively, “developers”). You may need to accept developers’ agreements and fees to download and use related applications. You confirm and acknowledge that the developer reserves the right to adjust the price of the application and to notify you in due course before you purchase the application. After the new price takes effect, you will need to accept the new price before you can continue to use the application. If you do not agree to apply the adjusted price, you have the right to stop using the Service. You will be required to pay taxes in accordance with any applicable laws.

The applications and in-app services you purchase are transactions between you and us or third parties. When you purchase apps and in-app services, you will receive the purchased apps and services upon completion of payment. In most cases, applications and in-app services purchased through our platform (e.g. Zmart) will not be refundable. If you need to repurchase, you are advised to contact the developer. The developer will follow their own refund policy and legal regulations and may refund to you.

2. 支付。对于直接从华大智造平台（如：Zmart）直接购买的产品和服务，华大智造可以使用第三方代为处理支付业务（“支付供应商”）。支付提供商的政策将约束您的付款处理行为，您必须另外参考这些政策而非仅通过本协议来确定您的权利和义务。有关华大智造当前使用的支付供应商的列表，请发送邮件至MGI-service@genomics.cn咨询。

您同意向华大智造的支付供应商提供有效的银行卡信息、个人基础信息等（统称“支付信息”）等作为此类交易的条件。通过提供您的支付信息，即表示您授权华大智造通过我们的支付供应商立即针对初始期限和任何续订期限向您收取费用。

2. Payment. For Products and Services purchased directly from MGI’s platform (such as Zmart), MGI may use a third party to process payment services (“payment suppliers”). The payment suppliers’ policies will govern your payment processing behavior, and you must refer to these policies instead of just using the Terms of Use to determine your rights and obligations. For a list of payment suppliers currently used by MGI, please send an email to MGI-service@genomics.cn for consultation.

You agree to provide valid bank card information, basic personal information, etc. (collectively referred to as “payment information”), etc., as conditions for such transactions to payment suppliers made by MGI. By providing your payment information, you authorize MGI to charge you immediately for the initial period and any renewal period through our payment suppliers.

3. 续费（如适用)。如适用，双方另行协商确定。

3. Renewal (if applicable). Determined through sales agreement or through negotiation between the two parties (if applicable).

第十条期限和终止

Article 10 Term and Termination

1. 期限。您对产品和服务的访问期限（“认购”，如适用）将持续到您购买时确定的期限（“初始期限”）。每次自动续订期限等于适用的初始期限（每个“续订期限”）。

1. Term. Your term of access to the Products and services (the “Subscription”, if applicable) will continue until the term determined at the time of your purchase (the “Initial Term”). Each automatic renewal term is equal to the applicable initial term (each a “Renewal Term”).

2. 重大违约导致的终止。对于未付款或您严重违反本协议任何规定并且在收到书面通知后三十（30）天之内不能实质性纠正违约行为，华大智造可以立即决定终止本协议和您的认购，并立即生效。

2. Termination for Material Breach. For non-payment or if you seriously violate any provisions of the Terms of Use and cannot substantially correct the breach within thirty (30) days after receiving the written notice, MGI can immediately decide to terminate the Terms of Use and your subscription, with immediate effect.

3. 破产或破产后终止。在以下情形下，华大智造可以选择在收到书面通知后立即终止本协议：（1）您无力清偿债务或在到期时无法偿还债务；（2）您通过破产、重组或类似程序提出申请，或者，若该申请是针对您提出的，但在提出申请后的九十（90）天内没有被撤销；或（3）为您的债权人利益委任了接管人或进行了转让。

3. Termination Upon Bankruptcy or Insolvency. Under the following circumstances, MGI may choose to terminate the Terms of Use immediately after receiving a written notice: (1) You are unable to pay off the debt or cannot repay the debt when it is due; (2) You file an application through bankruptcy, reorganization or similar procedures , Or, if the application is made against you, but it is not revoked within ninety (90) days after the application is made; or (3) a receiver is appointed or assigned for the benefit of your creditors.

4. 中止。华大智造可以随时自行决定中止您的一个或所有授权用户对任何产品和服务的访问，包括但不限于以下原因：（1）对用户的安全性或完整性的威胁产品和服务，（2）您严重违反了本协议，或（3）华大智造在到期后十五（15）天内未收到根据本协议应支付的任何款项。

4. Suspension. MGI may at any time decide on its own to suspend one or all of your authorized users' access to any Products and Services, including but not limited to the following reasons: (1) Products and Services that threaten the safety or integrity of users, (2) You have seriously violated the Terms of Use, or (3) MGI has not received any payment due under the Terms of Use within fifteen (15) days after expiration.

5. 终止的效力。在本协议或任何认购因任何原因终止或到期时，（1）在终止或到期前未清偿华大智造的任何款项将立即到期并应予以支付，（2）授予的所有许可和访问权将立即失效；（3）对用户内容的访问将立即停止，（4）所有用户内容将被不可撤销、不可恢复地删除，并且；（5）如果您的认购包括硬件，则您将根据相关约定退还硬件。

5. Effects of termination. When the Terms of Use or any subscription terminates or expires for any reason, (1) any outstanding payment to MGI prior to termination or maturity will immediately become due and shall be paid, (2) all licenses and access rights granted will immediately expire; (3) access to User Content will cease immediately, (4) all User Content will be irrevocably and irreversibly deleted, and; (5) if your subscription includes hardware, you will Arrange to return the hardware.

第十一条安全保护措施

Article 11 Security Protection Measures

我们承诺和使用必要合理的信息安全管理技术，包括加密技术、用户访问控制、账号安全、备份、日志和监管，以协助保护您的账号和数据免受意外损失、未经授权的访问、使用、修改或披露。为了最大限度地保护敏感数据的安全，我们需要共同努力。

我们无法避免未经授权的第三方（如：黑客）攻击我们的安全措施，或将用户账户和用户内容用于不正当目的等。当用户滥用访问凭证时，您向我们提供的用户数据及用户内容，须自行承担风险，在此情形下，数据安全风险也会增加。原则上，您将全权负责保护访问凭证，并确保您的授权用户能够正确使用和保护访问凭证。

We commit to and use necessary and reasonable information security management technologies, including data encryption technology, user access control, account security, backup, logging and monitoring, to help protect your accounts and data from accidental loss, unauthorized access, use, modification or disclosure. In order to maximize the security of sensitive data, we need to work together.

We cannot prevent unauthorized third parties (e.g. hackers) from attacking our security measures or using user accounts and user content for improper purposes. When users abuse access credentials, you provide us with user data and user content at your own risk, in this case, the risk of data security will also increase. In principle, you are solely responsible for protecting access credentials and ensuring that your authorized users can properly use and protect access credentials.

对于ZTRON，华大智造与您的具体的数据安全责任区域请参见本协议：附件1-数据安全责任矩阵

For ZTRON, the specific data security responsibility of MGI and you can be referred to Appendix 1-Data Security Responsibility Matrix.

第十二条所有权

Article 12 Proprietary Rights

1. 权利保留。您确认并同意，用于提供产品和服务（“我们的技术”）的软件、代码、硬件、商标、商业秘密、专有方法和系统以及我们通过产品和服务提供或显示的内容，包括所有文本、图形、图像和外观，前述所有的知识产权或所有权均归属于华大智造，或华大智造已被许可使用。

本协议或任何“文档”中的任何内容均不得视为我们以明示或暗示，以禁止反言或其他方式向您转让任何技术或内容的所有权。除非我们在本协议或任何“文档”中授予或许可之外，华大智造保留对我们的技术和内容的所有权利。华大智造未授予您或您的授权用户使用任何华大智造商标、商号、标记、产品名称或其他来源标识的权利或许可。

1. Rights reserved. You confirm and agree that the software, code, hardware, trademarks, trade secrets, proprietary methods and systems used to provide Products and Services (“our technology”) and the content we provide or display through Products and Services, including all text , graphics, images and appearance, all the aforementioned intellectual property rights or ownership belong to MGI, or MGI has been licensed to use.

Any content in the Terms of Use or any “Documentation” shall not be deemed as we express or implied, prohibit estoppel or other means to transfer the ownership of any technology or content to you. Unless we grant or license in the Terms of Use or any “documentation”, MGI reserves all rights to our technology and content. MGI does not grant you or your authorized users the right or permission to use any MGI trademark, trade name, mark, product name or other source identification.

2. 持续更新。我们可能会不断开发产品和新功能。如果我们向特定产品或服务添加了新功能或特性（统称为“功能”），我们可能免费向您提供该功能，或者，如果我们通常向客户收取此类功能的费用，则可能会限制您使用需要支付额外费用的功能。

2. Continuously update. We may continue to develop products and new features. If we add a new function or feature to a particular product or service (collectively referred to as “Features”), we can provide you with that feature for free, or if we usually charge customers for such features, we may restrict you from using features that need to pay extra.

3. 反馈。在使用产品和服务的过程中，您或您的授权用户可以提供与产品和服务有关的报告、评论、建议或想法（“反馈”）。我们无义务将反馈纳入任何产品或服务，并且您也无义务向我们提供反馈。

我们无义务将此类反馈视为您的机密或商业秘密信息。您仅代表您自己和您的权益继承人，向华大智造授予全球范围内的、非排他的、不可撤销的、永久性的、免版税的和已缴足的使用权和许可权，以允许华大智造使用、披露、发布或开发利用任何反馈信息。在不限制前述内容的一般性的前提下，您同意，所提供的“反馈”并不会提供“产品或服务”的任何方面的任何知识产权或任何其他权利，即使此类“反馈”使华大智造创造了新产品或服务。任何一方在本协议或“文档”项下可能给予另一方的陈述、保证或赔偿不得适用于“反馈”。

3. Feedback. In the process of using our Products and Services, you or your authorized users may provide reports, comments, suggestions or ideas related to Products and Services ("Feedback"). We are not obligated to incorporate feedback into any product or service, and you are not obligated to provide feedback to us.

We have no obligation to treat such feedback as your confidential or trade secret information. You only represent yourself and your successor of rights and interests, and grant MGI worldwide, non-exclusive, irrevocable, permanent, royalty-free and fully paid rights to use and permissions to allow MGI to use, disclose, publish or develop and utilize any feedback information. Without limiting the generality of the foregoing content, you agree that the “Feedback” provided will not provide any intellectual property rights or any other rights in any aspect of the “product or service”, even if such “feedback” makes MGI has created new products or services. The statement, guarantee or compensation that either party may give to the other party under the Terms of Use or “Documentation” shall not apply to “Feedback”.

4. 开源软件。产品和服务可能包含包含开放源代码软件的可再发行产品，代理或驻留在您设备上的其他代码。授予华大智造的许可协议中的某些规定也可能适用于您对此类开源软件的使用。此类开源软件的列表可以在此处和/或在通知或确认文件中找到。

4. Open source software. Products and Services may include redistributable products containing open source software, agents or other code that resides on your device. Certain provisions in the license agreement granted to MGI may also apply to your use of such open source software. A list of such open source software can be found here and/or in the notice or confirmation document.

第十三条免责声明

Article 13 Disclaimers

1. 您全权负责对产品和服务的选择、使用和获得的结果。

1. You are solely responsible for the selection, use and results of Products and Services.

2．通常情况下，您全权负责对产品和服务的访问和使用，并且您应对设备或环境的任何损害，产品或服务提供的任何硬件以及您用户内容的损失或损害，承担全部责任。

2. Normally, you are solely responsible for the access and use of Products and Services, and you shall be fully responsible for any damage to the equipment or the environment, any hardware provided by the product or service, and the loss or damage of your User Content.

3. 根据您选择使用的产品和服务，如果满足以下条件，则您的内容可能无法访问、获得或无法恢复：

（1）我们的产品和服务尚未完成对您用户内容的复制、同步、转移或上传（统称“备份”）；

（2）我们的产品和服务根据“文档”规则未对文件、文件夹、数据库等自动备份时，您未选择手动备份，或者您撤销选择备份文件、文件夹、数据库等；

（3）根据华大智造或您自己的数据保留政策，您删除了设备中的某些用户内容并且未进行恢复，或者从用户账户中删除了设备、数据库、驱动器或服务器；

（4）您将用户内容移动到自有设备上没有自动扫描以选择备份文件的位置，或您升级操作系统导致文件映射发生更改；

（5）用户内容已损坏；

（6）您的设备无法访问互联网或网络服务，或者遇到间歇性或缓慢的互联网连接（请注意：通常情况下，在未经您许可和操作的前提下，华大智造的产品和服务不会自动连接到互联网）；

（7）您的设备或硬件无法与华大智造的服务器或网络建立连接（请注意：通常情况下，在未经您许可和操作的前提下，华大智造的产品和服务不会自动连接到互联网）；

（8）您未遵循华大智造的技术要求和使用产品和服务的“文档”，包括升级产品和服务，或您未定期测试您的备份和还原情况，或您未确保某些用户内容得到安全备份；

（9）您终止或未能续订对任何产品或服务的订阅，或者对产品和服务的访问已被终止或暂停。

3. Depending on the Products and Services you choose to use, if the following conditions are met, your content may not be accessible, achievable, or unrecoverable:

(1) Our Products and Services have not yet completed the copying, synchronization, transfer or upload of your User Content (collectively referred to as “backups”);

(2) When our Products and Services do not automatically back up files, folders, databases, etc. according to the “Documentation” rules, you have not selected manual backup, or you have cancelled the selection of backup files, folders, databases, etc.;

(3) According to MGI or your own data retention policy, you have deleted some User Content in the device without restoring it, or deleted the device, database, drive or server from the User Account;

(4) You move the User Content to your own device without automatic scanning to select the location of the backup file, or you upgrade the operating system and the file mapping changes;

(5) The User Content has been damaged;

(6) Your device cannot access the Internet or network services, or encounters intermittent or slow Internet connections (PLEASE NOTE: NORMALLY, PRODUCTS AND SERVICES OF MGI ARE NOT AUTOMATICALLY CONNECTED TO THE INTERNET WITHOUT YOUR PERMISSION AND OPERATION.);

(7) Your equipment or hardware cannot establish a connection with the server or network made by MGI (PLEASE NOTE: NORMALLY, PRODUCTS AND SERVICES OF MGI ARE NOT AUTOMATICALLY CONNECTED TO THE INTERNET WITHOUT YOUR PERMISSION AND OPERATION.);

(8) You fail to follow the technical requirements of MGI and use the “Documentation” of Products and Services, including upgrading Products and Services, or you do not regularly test your backup and restore conditions, or you do not ensure that certain User Content is safe Backup;

(9) You terminate or fail to renew your subscription to any products or services, or your access to Products and Services has been terminated or suspended.

4. 我们的产品和服务可能会通过互联网访问和传输信息。您确认并同意华大智造不运营或控制互联网，以及：（1）病毒，蠕虫，特洛伊木马和其他不良数据或组件；或（2）未经授权的用户（例如：黑客）可能试图获取和损害您的用户内容、网站、设备和网络；（3）您自行负责维护自己的互联网和数据连接；（4）通过互联网连接访问或使用的产品和服务的组件可能会受制于您的互联网服务提供商的费用和停机时间。您确认并同意华大智造对前述活动概不负责。

4. Our Products and Services may access and transfer information via the Internet. You confirm and agree that MGI does not operate or control the Internet, and: (1) viruses, worms, Trojan horses and other bad data or components; or (2) unauthorized users (such as hackers) may try to obtain and damage your User Content, website, equipment and network; (3) You are responsible for maintaining your own Internet and data connections; (4) The components of Products and Services accessed or used via the Internet connection may be subject to your Internet service provider Costs and downtime. You confirm and agree that MGI is not responsible for the aforementioned activities.

5. 您确认并同意华大智造使用第三方供应商（如：银行、第三方支付平台等）来处理和存储您的支付信息。如果涉及到您的支付信息的安全漏洞，您确认并同意您仅对这些处理和存储您支付信息的第三方供应商享有追索权，而不是华大智造。

5. You confirm and agree that MGI uses third-party suppliers (such as banks, third-party payment platforms, etc.) to process and store your payment information. If the security breach of your payment information is involved, you confirm and agree that you only have the right of recourse against these third-party suppliers that process and store your payment information, not MGI.

6. 【本条仅适用于ZMART用户】您购买的ZMART平台上的应用及应用内服务为您与软件开发商之间的交易，华大智造及华大智造的关联公司不是交易的任一方（标明软件开发商为华大智造及华大智造的关联公司的除外）。原则上，应由软件开发商自行承担其产品和服务所产生的一切责任。华大智造作为平台方，仅接受投诉和提供一般咨询服务，如有问题，您可以通过本协议第二十条联系我们进行解决。

我方不对任何非由我们发布在Zmart上的第三方软件、应用程序等资源的合法性、安全性、适用性及稳定性等作保证及承担相关责任，无法且不会对因前述风险而导致的任何损失或损害承担责任。

6. [This clause only applies to ZMART users] The applications and in-app services on the ZMART platform purchased by you are transactions between you and the software developer. MGI and its affiliates are not parties to the transaction (except those indicating that the Software Developer is MGI and its affiliates). In principle, software developers should assume all responsibility for their products and services. As the platform, WE only accept complaints and provide general consulting services. If you have any questions, you can contact us through Article 20 of the Terms of Use.

WE DO NOT GUARANTEE AND ASSUME ANY LIABILITY FOR THE LEGALITY, SECURITY, APPLICABILITY AND STABILITY OF ANY THIRD-PARTY SOFTWARE, APPLICATIONS AND OTHER RESOURCES NOT PUBLISHED BY US IN ZMART, AND WE CANNOT AND WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY THE AFORESAID RISKS.

7. 您全权负责用户账户、用户内容、设备以及作为产品和服务一部分提供的任何硬件的安全性和完整性。您确认并同意，华大智造不承担因您未能保持准确的用户账户信息或其他信息（包括但不限于未能收到有关产品和服务的关键信息）而引起的或与之相关的责任。

7. You are solely responsible for the security and integrity of User Accounts, User Content, equipment, and any hardware provided as part of Products and Services. You confirm and agree that MGI does not assume any liability arising from or related to your failure to maintain accurate User Account information or other information (including but not limited to failure to receive key information about Products and Services).

8. 您确认并同意，华大智造或其任何员工、合作伙伴或代理商提供的任何口头或书面信息或建议，均不会产生任何担保或以任何方式增加华大智造在本协议项下的义务范围。

8. You confirm and agree that any oral or written information or suggestions provided by MGI or any of its employees, partners or agents will not generate any guarantee or increase in any way MGI’s Scope of obligations.

第十四条责任免除和赔偿条款

Article 14 Liability exemption and compensation clause

当您和您的授权用户出现以下情形时，您需赔偿华大智造（包括华大智造的雇员、董事、代理、分支机构和代表等关联方）因此造成的全部费用和损失（包括判决、行政处罚、利息、税收、律师费用等等），或使华大智造免受前述所有损失、费用、索赔请求和相关责任：

When you and your authorized users encounter the following circumstances, you need to compensate MGI (including employees, directors, agents, branches and representatives of MGI’s related parties) for all expenses and losses (including judgments, administrative Penalties, interest, taxes, attorney fees, etc.), or exempt MGI from all the aforementioned losses, expenses, claims and related liabilities:

（1）任何实际或涉嫌违反您在本协议中规定的陈述、担保或义务的行为；

（2）您错误或不当使用产品和服务；

（3）您侵犯了任何第三方权利，包括但不限于任何隐私权、知识产权和商业秘密等；

（4）您违反了中国或任何其他国家的任何适用的法律法规、规则；

（5）非因华大智造原因，导致任何第三方使用了您的访问凭证或您授权用户的访问凭证，以访问和/或使用产品或服务，以及（6）使用您的用户内容。

(1) Any actual or suspected violation of your statement, guarantee or obligation stipulated in the Terms of Use;

(2) You use Products and Services incorrectly or improperly;

(3) You have violated any third party’s rights, including but not limited to any privacy rights, intellectual property rights and trade secrets;

(4) You have violated any applicable laws, regulations and rules of PRC or any other country;

(5) Any third party used your access credentials or the access credentials of your authorized users to access and/or use products or services, and (6) use your User Content for reasons other than MGI.

华大智造对您需要赔偿我方的任何事项保留专有追诉权和控制权（费用由您承担），并且您同意与华大智造就索赔诉讼进行合作。您同意在未经华大智造事先书面同意的情况下，不会擅自解决任何问题。华大智造将在获悉任何此类索赔、诉讼或程序后，尽合理努力通知您。

MGI reserves the exclusive right of prosecution and control over any matters that you need to compensate us (the costs are borne by you), and you agree to cooperate with MGI in litigation. You agree that you will not solve any problems without the prior written consent of MGI. MGI will make reasonable efforts to notify you after learning of any such claims, litigation or procedures.

第十五条出口管制

Article 15 Export Control

除非得到适用法律以及获取华大智造所在的司法管辖区内的相关法律的授权，您不得使用或者以其他方式出口或转出口华大智造的软硬件设备和产品。

Unless you are authorized by applicable laws and the relevant laws of the jurisdiction where MGI is located, you may not use or export or re-export MGI's software and hardware equipment and products.

第十六条争议解决方式

Article 16 Dispute Resolution

请仔细阅读本条中的以下仲裁协议(“仲裁协议”)。

PLEASE READ THE FOLLOWING ARBITRATION AGREEMENT ("ARBITRATION AGREEMENT") IN THIS ARTICLE CAREFULLY.

凡因本合同引起的或与本合同有关的任何争议，应友好协商解决；协商不成的，双方均有权提交深圳国际仲裁院根据该院现行有效的仲裁规则进行仲裁。本仲裁协议在您与华大智造的合同关系终止后仍然有效。

Any dispute arising from or related to this contract shall be settled through friendly negotiation; if the negotiation fails, both parties have the right to submit to the Shenzhen Court of International Arbitration for arbitration in accordance with the current effective arbitration rules of the court. This arbitration agreement will remain valid after the termination of your contractual relationship with MGI.

第十七条管辖法律

Article 17 Governing Law

您确认本协议在深圳市盐田区签订 ]。本协议的验证、解释、修改、履行和争议受中华人民共和国法律的管辖，并不考虑其法律冲突规范。

You confirm that the Terms of Use is signed in Yantian District, Shenzhen. The verification, interpretation, modification, performance and disputes of the Terms of Use are governed by the laws of the People’s Republic of China without regard to its conflict of laws regulations.

第十八条文本语言

Article 18 Text language

您确认本协议由多种语言书就，对本协议任何部分的翻译仅供参考，如有冲突，以中文版本为准。

You confirm that the Terms of Use is written in multiple languages. The translation of any part of the Terms of Use is for reference only. In case of any conflict, the Chinese version shall prevail.

第十九条协议更新

Article 19 Update of the Terms of Use

我们可不时自行决定修订本协议、任何产品和服务特定条款或我们的文件，并将修订版本发布在我们的网站、产品和/或传达给您(简称“修订版本”)。无特殊声明，修订版本自发布之日起三十（30）天内生效。您在发布修订版本后继续使用产品和服务，即表示您接受该修订版本。

We may decide to revise the Terms of Use, any product and service specific terms or our documents AT ANY TIME, and publish the revised version on our website, products and/or communicate to you (referred to as “revised version”). Without special statement, the revised version will take effect within thirty (30) days from the release date. If you continue to use the Products and Services after the revised version is published, it means that you accept the revised version.

第二十条联系方式

Article 20 Contact Information

您可以通过以下方式就本协议事宜联系华大智造：

You can contact MGI about the Terms of Use in the following ways:

（1）发电子邮件至MGI-service@genomics.cn或

(1) Email to MGI-service@genomics.cn or

（2）写信至中国广东省深圳市盐田区北山工业区综合楼11栋，深圳华大智造科技股份有限公司（简称MGI），客服部收。

(2) Write a letter to Building 11, Comprehensive Building, Beishan Industrial Zone, Yantian District, Shenzhen, Guangdong Province, China, MGI Tech Co., Ltd. (MGI), Attn: customer service department.

发布日期：2020年9月1日

Release Date: September 1, 2020

更新日期：2020年9月1日

Update date: September 1, 2020

附件1-数据安全责任矩阵

Annex1-Data Security Responsibility Matrix

ZTRON的数据安全需要华大智造与客户共同维护。华大智造作为ZTRON产品的制造方，为产品本身的安全提供支持服务；客户作为使用ZTRON去处理、存储基因数据及对应的数据主体的其他个人数据的控制者或处理者，应考虑处理可能给数据主体带来的风险并采取适当的组织措施和技术措施保护数据主体信息资产的安全。

The data security of ZTRON needs to be maintained by both MGI and customers. As the manufacturer of ZTRON, MGI provides support services for the security of ZTRON. As the controller or processor of using ZTRON to process and store genetic data and other personal data of the corresponding data subject, customers should take into account the risks that may be brought to the data subject and implement appropriate organisational and technical measures to protect the data subject’s security of information assets.

华大智造负责“ZTRON本身安全的技术支持” – 华大智造负责为ZTRON本身的安全措施提供技术支持，如提供数据存储加密、传输加密、访问验证、定时备份、操作日志、角色权限设置等技术以保护ZTRON内部数据的安全以及配合客户的安全需求。

MGI responsibility “technical support for ZTRON's own security”– MGI is responsible for providing technical support for ZTRON’s own security measures, such as providing data storage encryption, transmission encryption, access verification, regular backup, operation logs, role permission settings and other technologies to protect the security of ZTRON’s internal data and meet the security needs of customers .

客户负责“ZTRON物理设备和工作环境安全” – 客户负责保护使用ZTRON所需的物理设备和工作环境安全，包括保护ZTRON内数据以及其所在的机房、网络环境的安全。可通过控制ZTRON的物理访问和逻辑访问的手段、配置用户相应的权限、明确组织人员的责任分工、设置防火墙、制定灾难恢复计划并定期实施、验证数据接收者身份、实施员工安全意识培训、设置机房防火防盗装置、管理已由MGI交付给客户的密钥等方式实施保护。

Customer responsibility “ZTRON's physical equipment and working environment security”– Customer is responsible for protecting the physical equipment and working environment required to use ZTRON, including protecting the data in ZTRON as well as the security of the server room and network environment where it is located. Customer can perform duties in the ways such as control the physical and logical access of ZTRON, configure the corresponding authority of the user, clarify the division of responsibilities of the organization personnel, set up a firewall, formulate a disaster recovery plan and implement it on a regular basis, verify the identity of the data recipient, implement employee security awareness training and settings the equipment room is protected by fire-proof and anti-theft devices, manage keys that have been delivered to customer by MGI, etc.

具体的华大智造与客户负责的数据安全责任区域请参见“表1”:

Please refer to "Table 1" for the specific data security responsibility areas of MGI and customers:

客户	客户收集的数据
	物理环境，相关的信息技术基础架构，处理进程监控，问题反馈机制	访问管理 (身份认证，网络区域划分，防火墙设置, 分配权限，远程访问)，密钥管理（license文件的管理，加密锁管理）		基因数据的备份管理，客户自行在ZTRON外备份的数据加密，备份数据恢复测试，灾难恢复机制		数据安全政策制度，员工安全意识（安全意识培训）
MGI	软件
	ZTRON使用的数据处理技术的售后支持		ZTRON使用的数据管理技术的售后支持		ZTRON使用的数据存储加密、传输加密技术的售后支持
	硬件
	ZTRON硬件的售后支持

表1 – 数据安全责任矩阵

Customer	Customer Data
	Physical environment, Information technology infrastructure, Process monitoring, Problem feedback mechanism	Access management (Identity authentication, Network area division, Firewall Configuration, Permission assignment, Remote access), Key management (license file management, encryption lock management)		Gene data backup management, Data encryption for backup outside ZTRON, Backup recovery test, Disaster recovery mechanism		Data security policy, Employee security awareness (security awareness training)
MGI	Software
	After-sales support for data processing technology used by ZTRON		After-sales support for data management technology used by ZTRON		After-sales support for data storage encryption and transmission encryption technology used by ZTRON
	Hardware
	After-sales support for ZTRON hardware

Table 1-Data Security Responsibility Matrix